Opsgenie: Degraded performance in Opsgenie and JSM operations
Timeline of updates
- investigating
We are investigating cases of degraded performance for some Jira Service Management and Opsgenie Cloud customers. We will provide more details within the next hour.
- monitoring
We have identified the root cause of the performance degraded service and have mitigated the problem. We are now monitoring closely.
- resolved
This incident has been resolved, and Jira Service Management and Opsgenie are back in operational mode.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
47a14ed7170b023a…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Opsgenie, started 2025-06-17 12:37 UTC, resolved after 10 min, 3 update(s).
- Title
- Degraded performance in Opsgenie and JSM operations
- Vendor
- Opsgenie
- Date
- URL
- https://rewindex.com/company/opsgenie/incidents/1dd17hs0gyg2
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