# Opsgenie: Degraded performance in Opsgenie and JSM operations

> Opsgenie status incident “Degraded performance in Opsgenie and JSM operations” on 2025-06-17: impact none (vendor’s label), 10 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/opsgenie/incidents/1dd17hs0gyg2
Last updated: 2025-06-17T12:47:06Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-17 12:37 UTC · Resolved: 2025-06-17 12:47 UTC · Duration: 10 min
- Updates: 3
- [Vendor status page: https://stspg.io/w9swb729jr8x](https://stspg.io/w9swb729jr8x)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **investigating** 2025-06-17 12:37 UTC: We are investigating cases of degraded performance for some Jira Service Management and Opsgenie Cloud customers. We will provide more details within the next hour.
- **monitoring** 2025-06-17 12:39 UTC: We have identified the root cause of the performance degraded service and have mitigated the problem. We are now monitoring closely.
- **resolved** 2025-06-17 12:47 UTC: This incident has been resolved, and Jira Service Management and Opsgenie are back in operational mode.

## Cite this

Status incident (vendor impact label: none) posted by Opsgenie, started 2025-06-17 12:37 UTC, resolved after 10 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/opsgenie/incidents/1dd17hs0gyg2
- Citation: Opsgenie, “Degraded performance in Opsgenie and JSM operations” (2025-06-17 12:37 UTC). Archived by Rewindex: https://rewindex.com/company/opsgenie/incidents/1dd17hs0gyg2 (CC BY 4.0).
- Markdown link: `[Opsgenie: Degraded performance in Opsgenie and JSM operations (2025-06-17)](https://rewindex.com/company/opsgenie/incidents/1dd17hs0gyg2)`


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Canonical: https://rewindex.com/company/opsgenie/incidents/1dd17hs0gyg2 · Markdown: https://rewindex.com/company/opsgenie/incidents/1dd17hs0gyg2.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/1dd17hs0gyg2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:27:35.841Z