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Opsgenie: Logs are delayed on search and download API in EU region

Impact: minorStatus: resolvedStarted Resolved (1.1 h)6 updatesSource: stspg.io (opens in new tab)

Affected components: EU - LogsLogs

Timeline of updates

  1. investigating

    Logs are delayed on the log search page and the download API in EU Region. We are currently investigating the issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. identified

    We have identified the root cause of the problem . Our engineers are working on fixing the problem now.

  5. monitoring

    A fix has been implemented and the delay of the logs are decreasing rapidly. We are monitoring the progress. Alert logs and all other functionality is working as expected.

  6. resolved

    The incident has been resolved. Logs are available without any delay.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Opsgenie profile · Recent Opsgenie incidents · Markdown · JSON