# Opsgenie: Logs are delayed on search and download API in EU region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-11-04 14:22 UTC · Resolved: 2022-11-04 15:28 UTC · Duration: 1.1 h
- Updates: 6 · Affected components: EU - Logs, Logs
- [Vendor status page: https://stspg.io/1rhtg8lc22zl](https://stspg.io/1rhtg8lc22zl)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **investigating** 2022-11-04 14:22 UTC: Logs are delayed on the log search page and the download API in EU Region. We are currently investigating the issue.
- **investigating** 2022-11-04 14:23 UTC: We are continuing to investigate this issue.
- **investigating** 2022-11-04 14:28 UTC: We are continuing to investigate this issue.
- **identified** 2022-11-04 14:29 UTC: We have identified the root cause of the problem . Our engineers are working on fixing the problem now.
- **monitoring** 2022-11-04 15:24 UTC: A fix has been implemented and the delay of the logs are decreasing rapidly. We are monitoring the progress. Alert logs and all other functionality is working as expected.
- **resolved** 2022-11-04 15:28 UTC: The incident has been resolved. Logs are available without any delay.


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Canonical: https://rewindex.com/company/opsgenie/incidents/lgbfvzr22z6w · Markdown: https://rewindex.com/company/opsgenie/incidents/lgbfvzr22z6w.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/lgbfvzr22z6w · Generated 2026-10-18T09:56:59.143Z