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CompaniesOpsgenieIncidents

Opsgenie: Delays in Opsgenie, JSM Ops and Compass Ops notifications

MinorStatus: resolvedStarted Resolved (25 min)4 updatesstspg.io (opens in new tab)

Affected components: EU - Voice Notification DeliveryVoice Notification DeliveryEU - Mobile Notification DeliveryMobile Notification DeliveryEU - SMS Notification DeliverySMS Notification DeliveryEmail Notification DeliveryEU - Email Notification Delivery

Timeline of updates

  1. investigating

    We are observing delays in Opsgenie, JSM ops and Compass ops notification flows. No alert has been lost and our team is actively working on it to mitigate the delays. We'll keep you posted with further updates.

  2. identified

    We continue to work on resolving the notification delays for Jira Service Management, Opsgenie, and Compass. We have identified the root cause and expect recovery shortly.

  3. monitoring

    We have identified the root cause of the notification delay for Opsgenie, JSM Ops and Compass Ops and have mitigated the problem. We are now monitoring closely.

  4. resolved

    Between 13:10 UTC to 14:00 UTC, we experienced notification delay for Jira Service Management, Opsgenie, and Compass in only EU-region. The issue has been resolved and the service is operating normally.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Opsgenie, started 2025-09-30 14:07 UTC, resolved after 25 min, 4 update(s).

Title
Delays in Opsgenie, JSM Ops and Compass Ops notifications
Vendor
Opsgenie
Date
URL
https://rewindex.com/company/opsgenie/incidents/c013tgvpfgjq

Opsgenie profileRecent Opsgenie incidentsAll outages on September 30, 2025Opsgenie in September 2025MarkdownJSON