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Statuspage: Intermittent errors during login for some customers

Impact: minorStatus: resolvedStarted Resolved (4.1 h)4 updatesSource: mstspg.co (opens in new tab)

Affected components: Management - Web PortalWeb Portal

Timeline of updates

  1. investigating

    We are investigating reports of intermittent errors during login for some customers using Statuspage. We will provide more details once we identify the root cause.

  2. identified

    We have identified issues with our login system. To unblock customer login we have temporarily enabled alternate login flows for the manage portal. We will continue to monitor the situation and provide further details as we investigate further.

  3. monitoring

    A fix has been implemented, we are seeing recovery and continuing to monitor the incident.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on mstspg.co (opens in new tab). Statuspage profile · Recent Statuspage incidents · Markdown · JSON