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Statuspage: Delay in System Metrics

Affected components: Pingdom IntegrationSystem Metrics - Pingdom IntegrationDatadog IntegrationSystem Metrics - Datadog IntegrationSystem Metrics - Librato IntegrationNew Relic IntegrationSystem Metrics - New Relic IntegrationCustom IntegrationSystem Metrics - Custom Integration

Timeline of updates

1. investigating2022-03-30 22:07 UTC

   System metrics is experiencing a delay of up to 5 to 10 minutes. We are currently investigating this issue.

2. identified2022-03-31 00:05 UTC

   We have identified the issue and we’re working with our vendor to return the service to normal operations.

3. identified2022-03-31 19:18 UTC

   Based on additional reporting and investigation, we have found that System Metrics is experiencing delays between 5 to 30 minutes. We are continuing to work with our vendor to return the service to normal operations.

4. monitoring2022-03-31 23:18 UTC

   We have identified and resolved all issues with third-parties and we are now monitoring and continuing to process any delayed metrics.

5. resolved2022-04-01 00:51 UTC

   This incident has been resolved.

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