Companies / devtools

Contentful

contentful.comStatus page: www.contentfulstatus.comNow: operational since 2026-10-17
428incidents since 2015-01-22
101major or critical
10in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: [INCIDENT] https://www.contentful.com/developers/docs/ is not working
Contentful Docs was unavailable in an incident rated major, with Web App listed as affected. It started at 2026-10-12 18:22 UTC and was marked resolved at 2026-10-12 18:27 UTC; the computed duration was 4 min. No cause or fix was stated, and the resolution update still said investigation was ongoing.
Major incident
Major incident: Issues with advanced caching on Content Delivery API
Contentful reported major issues with advanced caching, specifically Stale While Revalidate (SWR), affecting Content Delivery API and EU data residency - Content Delivery API. The incident started 2026-10-01 09:27 UTC and resolved 2026-10-02 09:43 UTC, lasting 24 h 15 min. A fix resolved the issue for remaining customers after most had already recovered.
Major incident
Major incident: CORS errors on CDA
Contentful reported a major incident affecting some customers: CORS preflight failures for browser requests to cross-space references on CDA, including EU data residency. It started at 2026-09-29 14:39 UTC and was resolved at 2026-09-29 15:44 UTC, lasting 1 h 5 min; Contentful identified the cause but did not disclose it or the fix.
Major incident
Major incident: Errors on Content Management API
Contentful reported a major incident causing Content Management API latency and errors for some customers in the EU data residency region. It started at 2026-08-13 09:34 UTC and was resolved at 2026-08-13 11:38 UTC, lasting 2 h 4 min; Contentful said the issue was addressed without specifying a cause or fix.
Major incident
Major incident: Optimization Hub UnavailableMajor incident
Major incident: Some customers are experiencing issues logging inMajor incident
Major incident: Issues accessing spaces/environments in the Contentful web appMajor incident
Major incident: Customer's content not surfacing in the Contentful web appMajor incident
Major incident: Intermitent CMA errorsMajor incident
Major incident: Management API Outage (EU)Major incident

Full Contentful change timeline, with diffs →

Status incident history

Contentful status incidents per year
0102030405060↑ incidents201520162017201820192020202120222023202420252026272628394228332035356847
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
2015274
2016263
2017282
2018397
20194213
2020286
2021338
2022207
2023359
2024359
20256823
20264710
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10major1
2023-10minor1
2023-10none1
2023-11major1
2023-11minor1
2023-11none1
2023-12minor1
2024-01major1
2024-01minor2
2024-02major1
2024-02minor3
2024-02none1
2024-03minor1
2024-03none1
2024-04minor3
2024-05minor1
2024-05none1
2024-06minor1
2024-07major2
2024-07none1
2024-08major1
2024-08minor3
2024-09minor1
2024-09none1
2024-10minor2
2024-10none1
2024-11major2
2024-11minor1
2024-11none1
2024-12major2
2024-12none1
2025-01major2
2025-01minor2
2025-01none2
2025-02major2
2025-02none1
2025-03major1
2025-03minor3
2025-03none1
2025-04major1
2025-04minor1
2025-04none1
2025-05minor4
2025-06major4
2025-06minor5
2025-07minor6
2025-07none1
2025-08major4
2025-08minor1
2025-09major1
2025-09minor1
2025-10major3
2025-10minor4
2025-10none2
2025-11major5
2025-11minor3
2025-11none2
2025-12minor4
2025-12none1
2026-01major1
2026-01minor6
2026-02minor4
2026-03major1
2026-03minor2
2026-03none2
2026-04major2
2026-04minor2
2026-04none1
2026-05major1
2026-05minor3
2026-05none2
2026-06major1
2026-06minor5
2026-06none2
2026-07minor2
2026-08major1
2026-08minor4
2026-09major1
2026-09minor2
2026-10major2

Silent edits

No silent edits or deletions detected for Contentful yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
Trust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Trust / security: baseline2026-10-17 Trust / security: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Trust / securitybaseline
2026-10-17Trust / securitybaseline
PageURLVersionsLast changedLast fetched OKHistory
Pricingpartialcontentful.com/pricing0none yet
Trust / securitypartialtrust.contentful.com22026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 428 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
[INCIDENT] https://www.contentful.com/developers/docs/ is not workingmajor4 min
Issues with advanced caching on Content Delivery APImajor24 h
CORS errors on CDAmajor1.1 h
Cross-space content missing from CDA responses for some customersminor2.2 h
Stale entries on Content Delivery APIminor5.7 h
Daily audit logs outageminor13 h
Issues with Space Add-onsminor9.4 h
Experience API experiencing issues on upsert operationsminor2.9 h
Errors on Content Management APImajor2.1 h
Increased latency and error rates for Snapshotsminor3.1 h
Errors on requests to Contentful from Frankfurt (FRA) regionminor7.9 h
Errors on Contentful Content Management and Preview APIs.minor6.6 h
Latency and errors using Content Model Templatesminor1.5 h
Periodic errors and latency spikes on Contentful Management and Preview APIs.none-919 min
Connection issues with the Management and Preview APIsminor4.8 h
Cloudinary asset picker not workingnone27 min
Issues with full-text search and locale-based publishing for some EU customersminor13 h
Issues with content editing and publishing for some EU customersminor8.5 h
Optimization Hub Unavailablemajor21 min
Issues with file uploadsminor1.8 h
Issues with the Contentful Web Appminor15 min
The Rich Text Editor is intermittently failing to render for some usersnone3.3 h
Resolved - The Rich Text Editor is intermittently failing to render for some usersnone1 min
Increased error rates on Content Management APIminor10 min
Audit logs incomplete for days ranging between 30 of April and 4th of May.minor1.5 h
Some customers are experiencing issues logging inmajor3.2 h
Issues accessing spaces/environments in the Contentful web appmajor24 min
Customers experiencing issues with Workflowsminor39 min
500 errors on Contentful APIsminor20 min
Customer's content not surfacing in the Contentful web appmajor1.0 h
Some web app components inaccesiblenone58 min
Customers unable to access Organisation settingsminor6 min
SSO login errorsnone18 min
Optimization hub not renderingnone32 min
Intermitent CMA errorsmajor40 min
Issues across Contentful APIs (CMA, CDA, GraphQL API and CPA)minor1.4 h
Issues with features being disabled for some customersminor1.4 h
Issues with asset uploadsminor8.4 h
Cache not invalidatingminor6.3 h
Issues with Typeform Appminor1.1 h
GraphQL errors - Colliding Type namesminor46 min
Issues with Scheduled Publishingminor1.0 h
Management API Outage (EU)major40 min
Errors on Contentful WebAppminor54 min
Issues with Assets processing in the entry editor.minor1.3 h
Issues with adding entries to releasesminor1.5 h
Issues with Asset uploads from the Contentful WebAppminor1.1 h
Issues with customers logging into Contentful accountsnone0 min
Invalid captcha for user registrations and email confirmationsminor49 min
Increased latency on the Content Management API (CMA)minor1.1 h
CMA Usage reporting and Audit Logs missing fieldsminor18 h
Cross-space references are failing for some customersminor1.2 h
Presence indicator failing in Web Appmajor1.2 h
Degraded webhook performance 11/12/25 - 11/19/25major0 min
Outage on Contentful Personalisation, Funtions and External Referencesmajor5.6 h
Spike in errors on Contentful Management and Contentful Delivery APIsnone0 min
Issues with the Contentful Web Appmajor55 min
Increased CMA errors and latencyminor1.1 h
[EU] Increased latency on the content management APIminor1.3 h
Preview functionality causing issues on Chrome 142major2.0 h
Old CMA Tokens incorrectly invalidatednone1.4 h
Validation errors on CMA Token creation and usageminor1.0 h
Optimization page having issues to load & Personalization management APIsminor7 min
Issues with end users accessing Contentful powered websites using Microsoft Edgenone19 d
AI Actions & Workflow Automations executions are delayedminor2.9 h
Errors across several services affecting Contentful APIs and the web appmajor14 h
Issues when adding to Releases in the Contentful WebAppminor9 min
Customer expierencing issues using the Contentful WepAppmajor20 min
Issues with Scheduled publishingmajor23 min
Merge App Exports Failingnone1 min
Issues with the Management APIminor12 min
Issues with the Management APIminor58 min
[INCIDENT] Navbar redirecting incorrectlymajor37 min
Issues with Contentful Merge Appminor1.4 h
Customers experiencing issues on all APIs related to tags and taxonomy conceptsmajor24 h
Issue with Content Delivery API requests for Taxonomiesmajor25 min
Issues Updating and Deleting Custom Appsmajor1.3 h
App Functions issuesmajor1 min
Degraded performance on Snapshots APIminor3.7 h
Merge App issues for EU Data Residency customersminor1.3 h
Issues loading Contentful Appsminor34 min
Error and latency spike with Contentful APIsnone0 min
Errors with Contentful Merge Appminor2.7 h
Issues with the Management APIminor28 min
Issues with Asset Uploadsminor2 d
[INCIDENT] AI Actions & Workflow Automations not executingminor4.8 h
Graph API Complexity Limitmajor1.1 h
Partial outage of webhook deliveryminor5 min
Content missing from Releases in Contentful Launch Appminor6.0 h
Latency and increased error rates across all APIs for some customersminor37 min
Issues with the Contentful Web Appmajor32 min
Webhooks are Delayed for Some Customersminor27 min
Errors with Contentful Funtionsmajor2.6 h
Issues with SSO Loginmajor1.0 h
Degraded Web App Asset Uploaderminor44 min
Live Preview Issuesminor10 min
Connectivity issues to Content Delivery APIs (CDA and GraphQL)minor13 h
Short spike of increased latency on Content Preview APIminor10 min
"Duplicate key" errors when attempting to update Contentnone2.8 h
Issues with Personalization Management APImajor37 min