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Contentful: Cache not invalidating

Affected components: Content Management APIContent Delivery APIGraphQL Content API

Timeline of updates

1. investigating2026-02-06 11:03 UTC

   We are investigating an issue where cache purges are not being processed (which may result in customers seeing stale data).

2. identified2026-02-06 11:35 UTC

   We have identified the cause of the issue and are working on a fix

3. identified2026-02-06 14:09 UTC

   We are still working to mitigate the issue and expect to have a fix in place within the next 30 minutes

4. monitoring2026-02-06 14:25 UTC

   We have deployed a fix which has resolved the issue. We will continue to monitor.

5. monitoring2026-02-06 16:46 UTC

   We think the impact from the issue is over.

6. resolved2026-02-06 17:19 UTC

   The issue is now resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Contentful profile · Recent Contentful incidents · Markdown · JSON