# Contentful: Cache not invalidating

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-06 11:03 UTC · Resolved: 2026-02-06 17:19 UTC · Duration: 6.3 h
- Updates: 6 · Affected components: Content Management API, Content Delivery API, GraphQL Content API
- [Vendor status page: https://stspg.io/sbbghppp3sb4](https://stspg.io/sbbghppp3sb4)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Timeline of updates

- **investigating** 2026-02-06 11:03 UTC: We are investigating an issue where cache purges are not being processed (which may result in customers seeing stale data).
- **identified** 2026-02-06 11:35 UTC: We have identified the cause of the issue and are working on a fix
- **identified** 2026-02-06 14:09 UTC: We are still working to mitigate the issue and expect to have a fix in place within the next 30 minutes
- **monitoring** 2026-02-06 14:25 UTC: We have deployed a fix which has resolved the issue. We will continue to monitor.
- **monitoring** 2026-02-06 16:46 UTC: We think the impact from the issue is over.
- **resolved** 2026-02-06 17:19 UTC: The issue is now resolved.


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Canonical: https://rewindex.com/company/contentful/incidents/7h2hnn6jpcr1 · Markdown: https://rewindex.com/company/contentful/incidents/7h2hnn6jpcr1.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/7h2hnn6jpcr1 · Generated 2026-10-18T12:38:47.771Z