Changes / Contentful / CORS errors on CDA

Contentful: Major incident: CORS errors on CDA

Summary

Contentful reported a major incident affecting some customers: CORS preflight failures for browser requests to cross-space references on CDA, including EU data residency. It started at 2026-09-29 14:39 UTC and was resolved at 2026-09-29 15:44 UTC, lasting 1 h 5 min; Contentful identified the cause but did not disclose it or the fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: CORS errors on CDA
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-29 14:39 UTC
AddedResolved time#5
Before: not present
After: 2026-09-29 15:44 UTC
AddedAffected components#6
Before: not present
After: Content Delivery API, EU data residency - Content Delivery API
AddedUpdateidentified#7
Before: not present
After: Some customers are seeing CORS preflight failures when requesting cross-space references on CDA through webbrowsers. We've identified the cause and are working on resolution.
AddedUpdatemonitoring#8
Before: not present
After: The issue has been resolved. We are monitoring the situation.
AddedUpdateresolved#9
Before: not present
After: The issue has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: CORS errors on CDA (this change)
Contentful reported a major incident affecting some customers: CORS preflight failures for browser requests to cross-space references on CDA, including EU data residency. It started at 2026-09-29 14:39 UTC and was resolved at 2026-09-29 15:44 UTC, lasting 1 h 5 min; Contentful identified the cause but did not disclose it or the fix.
Major incident

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