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Contentful: Stale entries on Content Delivery API

Affected components: Content Delivery APIEU data residency - Content Delivery API

Timeline of updates

1. investigating2026-09-03 07:45 UTC

   Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.

2. investigating2026-09-03 09:23 UTC

   We are continuing to investigate this issue impacting a subset of customers in the EU.

3. resolved2026-09-03 13:25 UTC

   We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.

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