# Contentful: Stale entries on Content Delivery API

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-03 07:45 UTC · Resolved: 2026-09-03 13:25 UTC · Duration: 5.7 h
- Updates: 3 · Affected components: Content Delivery API, EU data residency - Content Delivery API
- [Vendor status page: https://stspg.io/3bbglxgsv4g6](https://stspg.io/3bbglxgsv4g6)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Timeline of updates

- **investigating** 2026-09-03 07:45 UTC: Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.
- **investigating** 2026-09-03 09:23 UTC: We are continuing to investigate this issue impacting a subset of customers in the EU.
- **resolved** 2026-09-03 13:25 UTC: We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.


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Canonical: https://rewindex.com/company/contentful/incidents/d322188k7bpl · Markdown: https://rewindex.com/company/contentful/incidents/d322188k7bpl.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/d322188k7bpl · Generated 2026-10-18T12:20:44.991Z