Changes / Contentful / Optimization Hub Unavailable

Contentful: Major incident: Optimization Hub Unavailable

Summary

Contentful’s Optimization tab was unavailable for Contentful Personalization and Contentful Analytics customers starting at 2026-06-09 13:57 UTC. The vendor rated the impact major and resolved the incident at 2026-06-09 14:18 UTC, after 20 min, stating that the underlying issue was resolved and the Optimization Hub was available again.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Optimization Hub Unavailable
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-09 13:57 UTC
AddedResolved time#5
Before: not present
After: 2026-06-09 14:18 UTC
AddedUpdateidentified#6
Before: not present
After: The Optimization tab is unavailable for Contentful Personalization and Contentful Analytics customers.
AddedUpdateresolved#7
Before: not present
After: We have resolved the underlying issue, the Optimization Hub is available again.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Optimization Hub Unavailable (this change)
Contentful’s Optimization tab was unavailable for Contentful Personalization and Contentful Analytics customers starting at 2026-06-09 13:57 UTC. The vendor rated the impact major and resolved the incident at 2026-06-09 14:18 UTC, after 20 min, stating that the underlying issue was resolved and the Optimization Hub was available again.
Major incident

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