# Contentful: Major incident: Optimization Hub Unavailable

**Summary:** Contentful’s Optimization tab was unavailable for Contentful Personalization and Contentful Analytics customers starting at 2026-06-09 13:57 UTC. The vendor rated the impact major and resolved the incident at 2026-06-09 14:18 UTC, after 20 min, stating that the underlying issue was resolved and the Optimization Hub was available again. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-09 13:57 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/nlgx0lh8jj8w](https://stspg.io/nlgx0lh8jj8w)
- [Company: Contentful](https://rewindex.com/company/contentful.md)
- Versions: before (none: first archived) → after incident\_version:183/6nmtgz6qmpcf@e0dedc1319c5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Optimization Hub Unavailable
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-09 13:57 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-09 14:18 UTC
```

**6. Added: Update** (identified) · 2026-06-09 13:57 UTC

```diff
+ The Optimization tab is unavailable for Contentful Personalization and Contentful Analytics customers.
```

**7. Added: Update** (resolved) · 2026-06-09 14:18 UTC

```diff
+ We have resolved the underlying issue, the Optimization Hub is available again.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-09 13:57 UTC | Major incident: Optimization Hub Unavailable (this change) | outage |

All Contentful changes: [timeline](https://rewindex.com/company/contentful/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i9bd926df8a9a95 · Markdown: https://rewindex.com/change/i9bd926df8a9a95.md · JSON: https://rewindex.com/api/v1/changes/i9bd926df8a9a95 · Generated 2026-10-18T00:38:51.954Z