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Contentful: Issues with content editing and publishing for some EU customers

Impact: minorStatus: resolvedStarted Resolved (8.5 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: Content Management APIContent Delivery APIContent Management APIEU data residency - Content Management APIGraphQL Content APIContent Delivery APIEU data residency - Content Delivery APIEU data residency - GraphQL Content APIGraphQL Content API

Timeline of updates

  1. identified

    Some customers in the EU might see intermittent problems with editing and publishing content. We have identified the underlying issue and are working to resolve it.

  2. identified

    Editing and publishing errors have been resolved, but some published entries may not yet appear in filtered API requests for a small amount of EU customers. We continue working on the resolution.

  3. identified

    We continue working on the resolution.

  4. identified

    We continue working on the fix and have already seen resolution for the majority of customers affected by it.

  5. resolved

    We have resolved the issue.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Contentful profile · Recent Contentful incidents · Markdown · JSON