Contentful: Errors on Content Management API

Impact: majorStatus: resolvedStarted 2026-08-13 09:34 UTCResolved 2026-08-13 11:38 UTC (2.1 h)3 updatesSource: stspg.io

Summary

Contentful reported a major incident causing Content Management API latency and errors for some customers in the EU data residency region. It started at 2026-08-13 09:34 UTC and was resolved at 2026-08-13 11:38 UTC, lasting 2 h 4 min; Contentful said the issue was addressed without specifying a cause or fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Content Management APIEU data residency - Content Management API

Timeline of updates

investigating2026-08-13 09:34 UTC
Some customers in the EU data residency region are experiencing latency and errors on Content Management API. We are investigating.
monitoring2026-08-13 10:31 UTC
Error rates and latency on Content Management API in the EU data residency have improved. We continue to monitor the situation.
resolved2026-08-13 11:38 UTC
The issue has been addressed.

Rewindex changes for this incident

Major incident: Errors on Content Management API 2026-08-13 09:34 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Contentful profile · Recent Contentful incidents · Markdown · JSON