# Contentful: Errors on Content Management API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-13 09:34 UTC · Resolved: 2026-08-13 11:38 UTC · Duration: 2.1 h
- Updates: 3 · Affected components: Content Management API, EU data residency - Content Management API
- [Vendor status page: https://stspg.io/94374mb8q8fx](https://stspg.io/94374mb8q8fx)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Summary

Contentful reported a major incident causing Content Management API latency and errors for some customers in the EU data residency region. It started at 2026-08-13 09:34 UTC and was resolved at 2026-08-13 11:38 UTC, lasting 2 h 4 min; Contentful said the issue was addressed without specifying a cause or fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-13 09:34 UTC: Some customers in the EU data residency region are experiencing latency and errors on Content Management API. We are investigating.
- **monitoring** 2026-08-13 10:31 UTC: Error rates and latency on Content Management API in the EU data residency have improved. We continue to monitor the situation.
- **resolved** 2026-08-13 11:38 UTC: The issue has been addressed.

## Rewindex changes for this incident

- 2026-08-13 09:34 UTC: [Major incident: Errors on Content Management API](https://rewindex.com/change/iab596127824ab7.md)


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Canonical: https://rewindex.com/company/contentful/incidents/2t9fm1d56mt0 · Markdown: https://rewindex.com/company/contentful/incidents/2t9fm1d56mt0.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/2t9fm1d56mt0 · Generated 2026-10-18T11:28:13.451Z