Changes / Contentful / Errors on Content Management API
Contentful: Major incident: Errors on Content Management API
Summary
Contentful reported a major incident causing Content Management API latency and errors for some customers in the EU data residency region. It started at 2026-08-13 09:34 UTC and was resolved at 2026-08-13 11:38 UTC, lasting 2 h 4 min; Contentful said the issue was addressed without specifying a cause or fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Errors on Content Management API
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After: major
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After: resolved
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After: 2026-08-13 09:34 UTC
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After: 2026-08-13 11:38 UTC
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After: Content Management API, EU data residency - Content Management API
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After: Some customers in the EU data residency region are experiencing latency and errors on Content Management API. We are investigating.
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After: Error rates and latency on Content Management API in the EU data residency have improved. We continue to monitor the situation.
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After: The issue has been addressed.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Errors on Content Management API (this change) Contentful reported a major incident causing Content Management API latency and errors for some customers in the EU data residency region. It started at 2026-08-13 09:34 UTC and was resolved at 2026-08-13 11:38 UTC, lasting 2 h 4 min; Contentful said the issue was addressed without specifying a cause or fix. | Major incident |
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