Companies / data

Census

getcensus.comStatus page: status.getcensus.comNow: operational since 2026-10-17
116incidents since 2021-04-20
58major or critical
5in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Sync Outage in azure-eastus region
Census reported a major Sync Engine outage in azure-eastus starting 2026-10-01 14:20 UTC, with syncs failing amid spotty Azure Redis connectivity. Redis connectivity was restored and syncs were completing successfully by 2026-10-01 15:14 UTC; the incident was resolved at 2026-10-01 17:36 UTC, lasting 3 h 16 min.
Major incident
Major incident: LinkedIn Sync Failures - server responding with status 426
Census reported a major incident affecting some customers: LinkedIn syncs failed with status 426, and new and existing LinkedIn Destination tests could fail. It started at 2026-09-16 11:42 UTC and was resolved at 2026-09-16 15:33 UTC, lasting 3 h 50 min. Impacted syncs should recover on their next scheduled or manual run; destination connections and tests should work again.
Major incident
Critical incident: App failing to load
Census reported a critical outage affecting the Census Sync Management UI from 2026-09-09 16:41 UTC to 2026-09-09 17:33 UTC (52 min). A backend change prevented Activation workspaces from loading; rolling it back restored access. Only UI components were impacted; sync runs were unaffected.
Major incident
Major incident: Degraded UI performance
Census reported a major Sync Management UI degradation from 2026-09-08 20:04 UTC to 2026-09-08 22:06 UTC, lasting 2 h 1 min. A recent change blocked some UI jobs, delaying notifications and preventing dataset previews, sync configuration fields, and connection tests from loading for some organizations. A fix was implemented, and the incident was resolved.
Major incident
Major incident: Facebook (Meta) Sync Failures - API access disrupted
Facebook (Meta) syncs failed with “API access disrupted” in a major incident affecting Census Sync Management UI and Sync Engine from 2026-08-26 13:09 UTC to 2026-08-26 14:11 UTC (1 h 2 min). Census identified an Activations Meta app issue and implemented a fix; all affected syncs will recover on their next triggered or scheduled run.
Major incident
Critical incident: Service incident impacting app and sync execution
Census reported a critical outage affecting the Census Sync Management UI and Sync Engine from 2026-07-07 15:45 UTC to 2026-07-07 18:22 UTC, lasting 2 h 36 min. Census linked the issue to a recent database migration; a fix was implemented, and all systems were operational at resolution.
Major incident
Critical incident: Census Web OutageMajor incident
Critical incident: Census Full OutageMajor incident
Major incident: Sync list UI not loadingMajor incident
Major incident: Sync might be failing with mismatch errorsMajor incident

Full Census change timeline, with diffs →

Status incident history

Census status incidents per year
010203040↑ incidents20212022202320242025202641540252210
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
202142
2022157
20234024
20242511
2025226
2026108
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10critical1
2023-10major3
2023-10minor1
2023-11critical1
2023-11minor1
2023-11none1
2023-12major2
2023-12none1
2024-01minor1
2024-02major1
2024-02minor3
2024-02none1
2024-03major2
2024-04critical2
2024-05none1
2024-06major2
2024-06minor1
2024-07none2
2024-08critical1
2024-08major1
2024-09major2
2024-09minor1
2024-10minor1
2024-11minor2
2024-12minor1
2025-01critical1
2025-01major2
2025-01minor1
2025-02major1
2025-03minor2
2025-04major1
2025-04minor1
2025-04none1
2025-05none1
2025-06major1
2025-06minor1
2025-06none1
2025-07minor1
2025-07none1
2025-09minor1
2025-10minor2
2025-10none1
2025-11minor1
2025-12minor1
2026-01critical1
2026-01minor1
2026-02critical1
2026-05minor1
2026-07critical1
2026-08major1
2026-09critical1
2026-09major2
2026-10major1

Silent edits

No silent edits or deletions detected for Census yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Trust / security: baseline2026-10-17 Pricing: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Trust / securitybaseline
2026-10-17Pricingbaseline
PageURLVersionsLast changedLast fetched OKHistory
Pricinggetcensus.com/pricing12026-10-172026-10-17none yet
Trust / securitywww.fivetran.com/security12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 116 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Sync Outage in azure-eastus regionmajor3.3 h
LinkedIn Sync Failures - server responding with status 426major3.9 h
App failing to loadcritical52 min
Degraded UI performancemajor2.0 h
Facebook (Meta) Sync Failures - API access disruptedmajor1.0 h
Service incident impacting app and sync executioncritical2.6 h
Microsoft Advertising Sync Failuresminor0 min
Census Web Outagecritical4 min
Degraded performance of Web & Sync Runs.minor1.4 h
Census Full Outagecritical5.1 h
Census Web Outage and Sync Delaysminor35 min
Subset of syncs are failing with, "Passed `nil` into T.must"minor2.3 h
Minor Delays in Census Syncs (US Region)minor56 min
Delays in Background Jobsminor11 h
Major Service Degradationnone-250 min
Intermittent Page Load Failsminor9 min
Census unable to send any emailsminor2.1 h
AWS Incident Being Monitored - No Production Impact Yetnone14 min
GCP Outage May Affect Syncs to and from Google Resourcesminor2.6 h
Sync Runs Failing with Undefined Column Errornone26 min
Sync list UI not loadingmajor43 min
Web Outagenone-105 min
Some syncs failing with "T.cast: Expected type T::Struct, got type TrueClass"none0 min
Background job delays (Syncs not impacted)minor23 min
Sync might be failing with mismatch errorsmajor18 h
Mirror Syncs Failing with SQL errorminor21 min
New SaaS Dataset, CSV Dataset, and ER Dataset creation unavailable for some customersminor23 h
Some syncs failing with "Missing corresponding dataset file for prefix: record_deletes.0"major52 min
Degraded sync performanceminor13 min
IP Address Change for Database Requestscritical31 min
Many syncs failing for 30 minute periodmajor17 min
Census unavailable. 503 Error page from the Web.major36 min
Slowness and some requests failingminor3 min
Connection tests failingminor3.1 h
Sync Completion Rate Slowedminor27 min
Sync performance degradedminor43 min
Sync Alerts missing as of last 2 daysmajor2.6 h
Partial Sync Outagemajor5.1 h
Increased Sync Failure Rateminor1.1 h
Sync execution haltedcritical1.6 h
Linkedin Syncs Failingmajor1.6 h
Elevated Error Rates Detectednone2.6 h
[ROLLBACK OF] Modified logic for calculating Failed Records % could result in new Sync Alert emailsnone0 min
Delays starting scheduled syncsminor21 h
Sync runs failingmajor14 min
Brief downtime for unscheduled database maintenancemajor5 min
Some Microsoft Advertising Connections Require Reauthorizationnone-21 min
Some users unable to log in to Census UIcritical1.0 h
Syncs not runningcritical3.1 h
UI slowdown across several areasmajor54 min
Census UI not loading for some usersmajor3.3 h
Syncs scheduled with a cron expression are run immediatelyminor1.5 h
Facebook Ads Destination Partial Outageminor5 min
Records not being sent to destinationmajor0 min
Slow Sync Startsminor33 min
Census Web Increased Latency and Increased Error Ratenone1.1 h
Duplicate Sync Runs In UIminor4.2 h
Google Ads Customer Match List outagemajor50 min
Sync Engine Outagenone4.2 h
Hubspot Connector Outagemajor2.0 h
Syncs Failing to Schedule / Runcritical1.2 h
Connectivity issue to HubSpot APIminor1.6 h
Census Experiencing Issuesnone48 min
Snowflake sources performing unnecessary full syncsminor3.8 h
Issues with BigQuery using Advanced Sync Enginemajor2.5 h
Syncs from BigQuery Tables and Models Failingmajor30 min
Unable to Authenticatemajor29 min
Elevated Rate of Sync Failurescritical3.7 h
Elevated Rate of Sync Failuresmajor1.1 h
Sync runs not startingnone6.4 h
Census Web UI Unavailablecritical3.2 h
Failure to connect to customer data warehouses and databasescritical12 min
Sync runs not startingmajor33 min
Stuck syncs leading to decreased performanceminor6.2 h
Sync starts delayedcritical1.1 h
Elevated failure rate for Mirror Syncsnone0 min
Degraded Sync Performanceminor1.0 h
Sync failures and incorrect mappings when using "Sync All Properties"major3.4 h
Syncs Failed to be Scheduledmajor0 min
Sync Executions Delayedminor21 min
Census Outagenone2 min
Available object refresh failing when creating new syncsmajor1.1 h
Census website at www.getcensus.com is experience an outage (Census application is running nominally at app.getcenus.com)critical50 min
Sync Failure Rate Elevatedmajor34 min
Syncs failing with "401" errormajor0 min
Elevated sync failure ratemajor52 min
Degraded Experience with Syncs and Modelsmajor10 min
Service degradation affecting sync creation and editing of a syncminor1.3 h
Sync scheduling failuresmajor46 min
Service degradation affecting outbound connections to customer warehousesmajor0 min
Failures in outbound connections to some customer warehousesminor13 min
Sync Performance Degradedminor28 min
New job scheduling delayedmajor2.2 h
Sync scheduler downmajor20 min
Issues with Census BigQuery connectorminor2.4 h
Failure to connect to BigQuery and Snowflake warehousesnone0 min
Census sending duplicate / delayed status emailsminor2.9 h
Outage to app and syncscritical5 min
Scheduled syncs not startingmajor14 min
Delayed Sync Executionmajor7.9 h