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Census: Facebook (Meta) Sync Failures - API access disrupted

Impact: majorStatus: resolvedStarted Resolved (1.0 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Facebook (Meta) syncs failed with “API access disrupted” in a major incident affecting Census Sync Management UI and Sync Engine from 2026-08-26 13:09 UTC to 2026-08-26 14:11 UTC (1 h 2 min). Census identified an Activations Meta app issue and implemented a fix; all affected syncs will recover on their next triggered or scheduled run.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Sync EngineCensus Sync Management UI

Timeline of updates

  1. identified

    Facebook (Meta) syncs are experiencing failures with the error message - API access disrupted. Go to the App Dashboard and complete Data Use Checkup. An issue related to the Activations Meta app has been identified and a fix is being implemented.

  2. resolved

    The incident has now been resolved. All Facebook (Meta) syncs will recover on their next triggered or scheduled run.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Census profile · Recent Census incidents · Markdown · JSON