# Census: Facebook (Meta) Sync Failures - API access disrupted

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-26 13:09 UTC · Resolved: 2026-08-26 14:11 UTC · Duration: 1.0 h
- Updates: 2 · Affected components: Sync Engine, Census Sync Management UI
- [Vendor status page: https://stspg.io/wfybj0wc7k9n](https://stspg.io/wfybj0wc7k9n)
- [Company: Census](https://rewindex.com/company/census.md)

## Summary

Facebook (Meta) syncs failed with “API access disrupted” in a major incident affecting Census Sync Management UI and Sync Engine from 2026-08-26 13:09 UTC to 2026-08-26 14:11 UTC (1 h 2 min). Census identified an Activations Meta app issue and implemented a fix; all affected syncs will recover on their next triggered or scheduled run. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-08-26 13:09 UTC: Facebook (Meta) syncs are experiencing failures with the error message - API access disrupted. Go to the App Dashboard and complete Data Use Checkup. An issue related to the Activations Meta app has been identified and a fix is being implemented.
- **resolved** 2026-08-26 14:11 UTC: The incident has now been resolved. All Facebook (Meta) syncs will recover on their next triggered or scheduled run.

## Rewindex changes for this incident

- 2026-08-26 13:09 UTC: [Major incident: Facebook (Meta) Sync Failures - API access disrupted](https://rewindex.com/change/i175c92061a2c29.md)


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Canonical: https://rewindex.com/company/census/incidents/88c7tqlfchhn · Markdown: https://rewindex.com/company/census/incidents/88c7tqlfchhn.md · JSON: https://rewindex.com/api/v1/companies/census/incidents/88c7tqlfchhn · Generated 2026-10-18T11:39:54.737Z