Changes / Census / Facebook (Meta) Sync Failures - API access disrupted
Census: Major incident: Facebook (Meta) Sync Failures - API access disrupted
Summary
Facebook (Meta) syncs failed with “API access disrupted” in a major incident affecting Census Sync Management UI and Sync Engine from 2026-08-26 13:09 UTC to 2026-08-26 14:11 UTC (1 h 2 min). Census identified an Activations Meta app issue and implemented a fix; all affected syncs will recover on their next triggered or scheduled run.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Facebook (Meta) Sync Failures - API access disrupted
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-26 13:09 UTC
Before: not present
After: 2026-08-26 14:11 UTC
Before: not present
After: Census Sync Management UI, Sync Engine
Before: not present
After: Facebook (Meta) syncs are experiencing failures with the error message - API access disrupted. Go to the App Dashboard and complete Data Use Checkup.
An issue related to the Activations Meta app has been identified and a fix is being implemented.
Before: not present
After: The incident has now been resolved. All Facebook (Meta) syncs will recover on their next triggered or scheduled run.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Facebook (Meta) Sync Failures - API access disrupted (this change) Facebook (Meta) syncs failed with “API access disrupted” in a major incident affecting Census Sync Management UI and Sync Engine from 2026-08-26 13:09 UTC to 2026-08-26 14:11 UTC (1 h 2 min). Census identified an Activations Meta app issue and implemented a fix; all affected syncs will recover on their next triggered or scheduled run. | Major incident |