# Census: Major incident: Facebook (Meta) Sync Failures - API access disrupted

**Summary:** Facebook (Meta) syncs failed with “API access disrupted” in a major incident affecting Census Sync Management UI and Sync Engine from 2026-08-26 13:09 UTC to 2026-08-26 14:11 UTC (1 h 2 min). Census identified an Activations Meta app issue and implemented a fix; all affected syncs will recover on their next triggered or scheduled run. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-26 13:09 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/wfybj0wc7k9n](https://stspg.io/wfybj0wc7k9n)
- [Company: Census](https://rewindex.com/company/census.md)
- Versions: before (none: first archived) → after incident\_version:136/88c7tqlfchhn@c894aa9db16b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Facebook (Meta) Sync Failures - API access disrupted
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-26 13:09 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-26 14:11 UTC
```

**6. Added: Affected components**

```diff
+ Census Sync Management UI, Sync Engine
```

**7. Added: Update** (identified) · 2026-08-26 13:09 UTC

```diff
+ Facebook (Meta) syncs are experiencing failures with the error message - API access disrupted. Go to the App Dashboard and complete Data Use Checkup. An issue related to the Activations Meta app has been identified and a fix is being implemented.
```

**8. Added: Update** (resolved) · 2026-08-26 14:11 UTC

```diff
+ The incident has now been resolved. All Facebook (Meta) syncs will recover on their next triggered or scheduled run.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-26 13:09 UTC | Major incident: Facebook (Meta) Sync Failures - API access disrupted (this change) | outage |

All Census changes: [timeline](https://rewindex.com/company/census/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i175c92061a2c29 · Markdown: https://rewindex.com/change/i175c92061a2c29.md · JSON: https://rewindex.com/api/v1/changes/i175c92061a2c29 · Generated 2026-10-18T03:33:53.057Z