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Census: Syncs failing with "401" error

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.getcensus.com (opens in new tab)

Timeline of updates

  1. resolved

    On 2023-05-03 from 16:00 - 16:16 Pacific Time, a subset of Census users saw their Reverse ETL syncs fail with a "401 Unauthorized" error. This was due to an internal misconfiguration in the way Census own services authenticate, not due to an issue with customers' credentials or API keys. The issue was detected by our monitoring systems and the erroneous configuration was reverted.

From Census’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.getcensus.com (opens in new tab). Census profile · Recent Census incidents · Markdown · JSON