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Census: Census Web Outage and Sync Delays

MinorStatus: resolvedStarted Resolved (35 min)3 updatesstspg.io (opens in new tab)

Affected components: Sync EngineCensus Sync Management UI

Timeline of updates

  1. identified

    Census is experiencing an outage on web, and we are experiencing degraded sync run activity. We have identified the cause and have applied the fix. We are monitoring system recovery.

  2. monitoring

    Census Web has recovered and we are analyzing Sync Runs for impact.

  3. resolved

    After investigation, a very small number of Sync Runs may have failed with an inability to connect to our Redis instance. The majority of syncs that ran between 1:19 pm and 1:28 pm EST will have experienced a few minutes of delay, and recovered automatically.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Census, started 2025-12-11 18:32 UTC, resolved after 35 min, 3 update(s).

Title
Census Web Outage and Sync Delays
Vendor
Census
Date
URL
https://rewindex.com/company/census/incidents/1j6vwm1x313j

Census profileRecent Census incidentsAll outages on December 11, 2025Census in December 2025MarkdownJSON