# Census: Census Web Outage and Sync Delays

> Census status incident “Census Web Outage and Sync Delays” on 2025-12-11: impact minor (vendor’s label), 35 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/census/incidents/1j6vwm1x313j
Last updated: 2025-12-11T19:07:32Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-11 18:32 UTC · Resolved: 2025-12-11 19:07 UTC · Duration: 35 min
- Updates: 3 · Affected components: Sync Engine, Census Sync Management UI
- [Vendor status page: https://stspg.io/3fxrbvxlcxbr](https://stspg.io/3fxrbvxlcxbr)
- [Company: Census](https://rewindex.com/company/census.md)

## Timeline of updates

- **identified** 2025-12-11 18:32 UTC: Census is experiencing an outage on web, and we are experiencing degraded sync run activity. We have identified the cause and have applied the fix. We are monitoring system recovery.
- **monitoring** 2025-12-11 18:39 UTC: Census Web has recovered and we are analyzing Sync Runs for impact.
- **resolved** 2025-12-11 19:07 UTC: After investigation, a very small number of Sync Runs may have failed with an inability to connect to our Redis instance. The majority of syncs that ran between 1:19 pm and 1:28 pm EST will have experienced a few minutes of delay, and recovered automatically.

## Cite this

Status incident (vendor impact label: minor) posted by Census, started 2025-12-11 18:32 UTC, resolved after 35 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/census/incidents/1j6vwm1x313j
- Citation: Census, “Census Web Outage and Sync Delays” (2025-12-11 18:32 UTC). Archived by Rewindex: https://rewindex.com/company/census/incidents/1j6vwm1x313j (CC BY 4.0).
- Markdown link: `[Census: Census Web Outage and Sync Delays (2025-12-11)](https://rewindex.com/company/census/incidents/1j6vwm1x313j)`


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Canonical: https://rewindex.com/company/census/incidents/1j6vwm1x313j · Markdown: https://rewindex.com/company/census/incidents/1j6vwm1x313j.md · JSON: https://rewindex.com/api/v1/companies/census/incidents/1j6vwm1x313j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:48:27.120Z