Census: Intermittent Page Load Fails
Affected components: Census Sync Management UI
Timeline of updates
- investigating
We have detected intermittent page load failures on the Census UI due to DNS. Our team is investigating the root cause. Sync runs are unaffected.
- resolved
This incident has been resolved and page loads are now fully operational. During a system upgrade it was determined that our DNS resolver returned empty values for app.getcensus.com for a brief point - our team will continue investigating the root cause of why this occurred.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
45b44ef12f32a849…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Census, started 2025-09-19 16:41 UTC, resolved after 9 min, 2 update(s).
- Title
- Intermittent Page Load Fails
- Vendor
- Census
- Date
- URL
- https://rewindex.com/company/census/incidents/19j5td291gyw
Census profileRecent Census incidentsAll outages on September 19, 2025Census in September 2025MarkdownJSON