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Census: Degraded UI performance

Impact: majorStatus: resolvedStarted Resolved (2.0 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Census reported a major Sync Management UI degradation from 2026-09-08 20:04 UTC to 2026-09-08 22:06 UTC, lasting 2 h 1 min. A recent change blocked some UI jobs, delaying notifications and preventing dataset previews, sync configuration fields, and connection tests from loading for some organizations. A fix was implemented, and the incident was resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Census Sync Management UI

Timeline of updates

  1. investigating

    Some organizations are currently experiencing increased latency when running connection tests and loading source and destination objects within the sync editor. Investigation is still ongoing.

  2. monitoring

    A fix has been implemented and we are monitoring results.

  3. resolved

    This incident has been resolved. A recent change prevented some UI jobs from being processed, causing some notifications to be delayed and dataset previews, sync configuration fields, and connection tests to fail to load successfully

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Census profile · Recent Census incidents · Markdown · JSON