Changes / Census / Degraded UI performance
Census: Major incident: Degraded UI performance
Summary
Census reported a major Sync Management UI degradation from 2026-09-08 20:04 UTC to 2026-09-08 22:06 UTC, lasting 2 h 1 min. A recent change blocked some UI jobs, delaying notifications and preventing dataset previews, sync configuration fields, and connection tests from loading for some organizations. A fix was implemented, and the incident was resolved.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Degraded UI performance
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-08 20:04 UTC
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After: 2026-09-08 22:06 UTC
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After: Census Sync Management UI
Before: not present
After: Some organizations are currently experiencing increased latency when running connection tests and loading source and destination objects within the sync editor.
Investigation is still ongoing.
Before: not present
After: A fix has been implemented and we are monitoring results.
Before: not present
After: This incident has been resolved. A recent change prevented some UI jobs from being processed, causing some notifications to be delayed and dataset previews, sync configuration fields, and connection tests to fail to load successfully
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Degraded UI performance (this change) Census reported a major Sync Management UI degradation from 2026-09-08 20:04 UTC to 2026-09-08 22:06 UTC, lasting 2 h 1 min. A recent change blocked some UI jobs, delaying notifications and preventing dataset previews, sync configuration fields, and connection tests from loading for some organizations. A fix was implemented, and the incident was resolved. | Major incident |