# Census: Degraded UI performance

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-08 20:04 UTC · Resolved: 2026-09-08 22:06 UTC · Duration: 2.0 h
- Updates: 3 · Affected components: Census Sync Management UI
- [Vendor status page: https://stspg.io/bhmxmw5y8j66](https://stspg.io/bhmxmw5y8j66)
- [Company: Census](https://rewindex.com/company/census.md)

## Summary

Census reported a major Sync Management UI degradation from 2026-09-08 20:04 UTC to 2026-09-08 22:06 UTC, lasting 2 h 1 min. A recent change blocked some UI jobs, delaying notifications and preventing dataset previews, sync configuration fields, and connection tests from loading for some organizations. A fix was implemented, and the incident was resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-08 20:04 UTC: Some organizations are currently experiencing increased latency when running connection tests and loading source and destination objects within the sync editor.  Investigation is still ongoing.
- **monitoring** 2026-09-08 21:02 UTC: A fix has been implemented and we are monitoring results.
- **resolved** 2026-09-08 22:06 UTC: This incident has been resolved. A recent change prevented some UI jobs from being processed, causing some notifications to be delayed and dataset previews, sync configuration fields, and connection tests to fail to load successfully

## Rewindex changes for this incident

- 2026-09-08 20:04 UTC: [Major incident: Degraded UI performance](https://rewindex.com/change/ice6f41cb39ac1e.md)


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Canonical: https://rewindex.com/company/census/incidents/qlz1pmcvlf18 · Markdown: https://rewindex.com/company/census/incidents/qlz1pmcvlf18.md · JSON: https://rewindex.com/api/v1/companies/census/incidents/qlz1pmcvlf18 · Generated 2026-10-18T11:34:22.158Z