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Census: Brief downtime for unscheduled database maintenance

Impact: majorStatus: resolvedStarted Resolved (5 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Census reported a major outage affecting the Census Sync Management UI and Sync Engine during unscheduled emergency maintenance of a primary database. Users could see UI and API downtime; failed syncs would be automatically retried. The incident started at 2024-06-03 19:37 UTC and was resolved at 2024-06-03 19:42 UTC, with a reported duration of 4 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Sync EngineCensus Sync Management UI

Timeline of updates

  1. identified

    We are performing unscheduled emergency maintenance of one of our primary databases. Users may see brief downtime of the Census UI and API. Syncs that fail due to this will be automatically retried

  2. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Census profile · Recent Census incidents · Markdown · JSON