Changes / Census / Brief downtime for unscheduled database maintenance
Census: Major incident: Brief downtime for unscheduled database maintenance
Summary
Census reported a major outage affecting the Census Sync Management UI and Sync Engine during unscheduled emergency maintenance of a primary database. Users could see UI and API downtime; failed syncs would be automatically retried. The incident started at 2024-06-03 19:37 UTC and was resolved at 2024-06-03 19:42 UTC, with a reported duration of 4 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Brief downtime for unscheduled database maintenance
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2024-06-03 19:37 UTC
Before: not present
After: 2024-06-03 19:42 UTC
Before: not present
After: Census Sync Management UI, Sync Engine
Before: not present
After: We are performing unscheduled emergency maintenance of one of our primary databases. Users may see brief downtime of the Census UI and API. Syncs that fail due to this will be automatically retried
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Brief downtime for unscheduled database maintenance (this change) Census reported a major outage affecting the Census Sync Management UI and Sync Engine during unscheduled emergency maintenance of a primary database. Users could see UI and API downtime; failed syncs would be automatically retried. The incident started at 2024-06-03 19:37 UTC and was resolved at 2024-06-03 19:42 UTC, with a reported duration of 4 min. | Major incident |