# Census: Brief downtime for unscheduled database maintenance

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-03 19:37 UTC · Resolved: 2024-06-03 19:42 UTC · Duration: 5 min
- Updates: 2 · Affected components: Sync Engine, Census Sync Management UI
- [Vendor status page: https://stspg.io/5ltq5pxz16p6](https://stspg.io/5ltq5pxz16p6)
- [Company: Census](https://rewindex.com/company/census.md)

## Summary

Census reported a major outage affecting the Census Sync Management UI and Sync Engine during unscheduled emergency maintenance of a primary database. Users could see UI and API downtime; failed syncs would be automatically retried. The incident started at 2024-06-03 19:37 UTC and was resolved at 2024-06-03 19:42 UTC, with a reported duration of 4 min. _(machine-written, sol)_
## Timeline of updates

- **identified** 2024-06-03 19:37 UTC: We are performing unscheduled emergency maintenance of one of our primary databases. Users may see brief downtime of the Census UI and API. Syncs that fail due to this will be automatically retried
- **resolved** 2024-06-03 19:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-06-03 19:37 UTC: [Major incident: Brief downtime for unscheduled database maintenance](https://rewindex.com/change/iaf7d74d1faa2b0.md)


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Canonical: https://rewindex.com/company/census/incidents/w6qwp122rlf7 · Markdown: https://rewindex.com/company/census/incidents/w6qwp122rlf7.md · JSON: https://rewindex.com/api/v1/companies/census/incidents/w6qwp122rlf7 · Generated 2026-10-18T10:34:50.668Z