Companies / observability
Elastic Cloud
668incidents since 2014-11-12
317major or critical
22in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Delayed or Unavailable project operation in GCP us-central1 A major outage caused delayed or unavailable operations for some Elastic Cloud Serverless projects in GCP us-central1 from 2026-10-08 16:42 UTC to 2026-10-09 00:54 UTC, lasting 8 h 11 min. Elastic identified an upstream cloud storage issue; the provider applied mitigations, and project operations returned to normal. | Major incident | |
| Major incident: Delayed Serverless Metrics in Azure UAE North region Elastic Cloud reported a major incident delaying Cloud UI metrics for Serverless projects in Azure UAE North, starting 2026-10-06 14:04 UTC and resolved at 2026-10-06 17:54 UTC (3 h 50 min). At resolution, delayed “Usage and performance” metrics were recovering and queued usage records were being processed; no data loss was expected. | Major incident | |
| Major incident: Degraded Performance: Cloud Provisioning Delays Elastic Cloud reported major provisioning delays affecting new deployments, scaling, and maintenance-related instance relocations due to an external container image provider’s slowness; existing running deployments were unaffected. It started at 2026-09-23 14:04 UTC and resolved at 2026-09-23 16:03 UTC, lasting 1 h 58 min. Customers could retry failed plan changes as mitigation. | Major incident | |
| Major incident: AutoOps node metrics temporarily unavailable in some regions Elastic Cloud reported a major AutoOps degradation: node-level CPU, memory, disk and thread pool metrics were missing in some regions from 2026-09-17 15:50 UTC to 2026-09-17 16:31 UTC (41 min). A validated fix was rolled out; cluster health, shard and deployment data were unaffected, with no data loss. | Major incident | |
| Major incident: Elastic Support Portal unavailable Some customers could not access the Elastic Support Portal during a major-impact incident starting 2026-09-16 13:17 UTC, resolved at 2026-09-16 15:38 UTC after 2 h 21 min. Elastic investigated with its provider and directed customers to support@elastic.co; access recovered and remained stable. | Major incident | |
| Major incident: Delayed Metrics in Cloud Console - GCP us-east4 Elastic Cloud reported a major metrics ingestion delay affecting the Cloud Console in GCP us-east4 from 2026-09-12 23:21 UTC to 2026-09-13 07:45 UTC, lasting 8 h 24 min. The vendor fixed the cause and processed all queued data; metrics were showing in real time at resolution. | Major incident | |
| Major incident: Kibana access restored for UI-assigned Organization Owners on Hosted deployments A major outage blocked Kibana access on Hosted deployments for UI-assigned Organization Owners with Cloud Console, Elasticsearch, and Kibana access. It started at 2026-09-10 01:30 UTC and lasted 21 h 0 min, resolving at 2026-09-10 22:31 UTC. Elastic identified a permissions management UI bug and restored access through a production fix and affected-account data correction. | Major incident | |
| Major incident: Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output A major incident caused Elastic Agents using Fleet's remote Elasticsearch output to crash-loop or fail enrollment/check-in after configuration updates on Fleet Server 9.5.3 and 9.4.6. It ran from 2026-09-09 20:44 UTC to 2026-09-17 10:30 UTC (7 days 13 h). Corrected releases 9.5.4 / 9.4.6 fixed the issue; all known affected deployments recovered. | Major incident | |
| Major incident: Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions Elastic Cloud reported a major incident with elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash on Elastic Inference Service in EU regions, citing 21:50–23:42 UTC. It was resolved; recorded start and resolution were both 2026-09-02 00:04 UTC (computed duration: 0 min). | Major incident | |
| Major incident: Issue impacting services running in GCP us-central1 A major outage impacted Elastic Cloud Hosted and Serverless projects in GCP us-central1 and the Docker Registry service. It started at 2026-09-01 15:18 UTC and was resolved at 2026-09-01 20:05 UTC, lasting 4 h 47 min; Elastic attributed the disruption to an upstream CSP issue. | Major incident |
Full Elastic Cloud change timeline, with diffs →
Status incident history
Elastic Cloud status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2014 | 2 | 1 |
| 2015 | 7 | 1 |
| 2016 | 13 | 1 |
| 2017 | 28 | 3 |
| 2018 | 62 | 4 |
| 2019 | 54 | 23 |
| 2020 | 88 | 42 |
| 2021 | 108 | 52 |
| 2022 | 45 | 20 |
| 2023 | 51 | 21 |
| 2024 | 62 | 31 |
| 2025 | 83 | 62 |
| 2026 | 65 | 56 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | major | 2 |
| 2023-10 | minor | 2 |
| 2023-11 | major | 5 |
| 2023-11 | minor | 2 |
| 2023-11 | none | 1 |
| 2023-12 | major | 2 |
| 2023-12 | minor | 3 |
| 2024-01 | major | 1 |
| 2024-01 | minor | 2 |
| 2024-01 | none | 1 |
| 2024-02 | none | 2 |
| 2024-03 | critical | 1 |
| 2024-03 | minor | 5 |
| 2024-04 | major | 4 |
| 2024-04 | minor | 1 |
| 2024-05 | critical | 2 |
| 2024-05 | major | 1 |
| 2024-05 | minor | 2 |
| 2024-05 | none | 1 |
| 2024-06 | critical | 1 |
| 2024-06 | major | 2 |
| 2024-06 | minor | 1 |
| 2024-07 | major | 5 |
| 2024-07 | minor | 1 |
| 2024-08 | major | 6 |
| 2024-08 | minor | 1 |
| 2024-09 | major | 1 |
| 2024-09 | minor | 4 |
| 2024-09 | none | 1 |
| 2024-10 | critical | 1 |
| 2024-10 | major | 2 |
| 2024-10 | minor | 2 |
| 2024-10 | none | 1 |
| 2024-11 | major | 2 |
| 2024-11 | minor | 3 |
| 2024-12 | major | 2 |
| 2024-12 | minor | 2 |
| 2024-12 | none | 1 |
| 2025-01 | major | 2 |
| 2025-01 | minor | 1 |
| 2025-02 | major | 6 |
| 2025-02 | minor | 4 |
| 2025-03 | critical | 1 |
| 2025-03 | major | 1 |
| 2025-03 | minor | 5 |
| 2025-03 | none | 1 |
| 2025-04 | critical | 1 |
| 2025-04 | major | 3 |
| 2025-04 | minor | 2 |
| 2025-04 | none | 2 |
| 2025-05 | major | 6 |
| 2025-06 | critical | 1 |
| 2025-06 | major | 5 |
| 2025-06 | minor | 1 |
| 2025-07 | critical | 1 |
| 2025-07 | major | 7 |
| 2025-07 | minor | 1 |
| 2025-07 | none | 2 |
| 2025-08 | major | 3 |
| 2025-09 | critical | 1 |
| 2025-09 | major | 5 |
| 2025-10 | major | 8 |
| 2025-10 | none | 1 |
| 2025-11 | major | 6 |
| 2025-11 | minor | 1 |
| 2025-12 | critical | 1 |
| 2025-12 | major | 4 |
| 2026-01 | major | 2 |
| 2026-02 | major | 8 |
| 2026-03 | major | 4 |
| 2026-03 | minor | 1 |
| 2026-04 | major | 7 |
| 2026-05 | major | 7 |
| 2026-05 | none | 1 |
| 2026-06 | major | 5 |
| 2026-06 | minor | 2 |
| 2026-07 | major | 5 |
| 2026-07 | minor | 4 |
| 2026-08 | major | 7 |
| 2026-08 | minor | 1 |
| 2026-09 | major | 9 |
| 2026-10 | major | 2 |
Silent edits
No silent edits or deletions detected for Elastic Cloud yet. We compare every 10-minute snapshot of each incident.
The Weekly Rewind: one short weekly email on what changed at Elastic Cloud and the other vendors we track, including silent edits. Subscribe →
Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | elastic.co/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricingpartial | elastic.co/pricing | 2 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | www.elastic.co/trust | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 668 incidents. Full list: last 90 days · JSON · Markdown