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Elastic Cloud: Delayed Metrics in Cloud Console - GCP us-east4

Impact: majorStatus: resolvedStarted Resolved (8.4 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Elastic Cloud reported a major metrics ingestion delay affecting the Cloud Console in GCP us-east4 from 2026-09-12 23:21 UTC to 2026-09-13 07:45 UTC, lasting 8 h 24 min. The vendor fixed the cause and processed all queued data; metrics were showing in real time at resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. investigating

    We are investigating metrics delays in the console.

  2. identified

    We've identified and fixed the cause of the metrics delay. The queue is being processed and delayed metrics will be viewable when complete.

  3. monitoring

    Metrics queues are being processed and delayed data is starting to show again. We'll monitor to be sure everything catches up as expected.

  4. resolved

    The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Elastic Cloud profile · Recent Elastic Cloud incidents · Markdown · JSON