Changes / Elastic Cloud / Delayed Metrics in Cloud Console - GCP us-east4
Elastic Cloud: Major incident: Delayed Metrics in Cloud Console - GCP us-east4
Summary
Elastic Cloud reported a major metrics ingestion delay affecting the Cloud Console in GCP us-east4 from 2026-09-12 23:21 UTC to 2026-09-13 07:45 UTC, lasting 8 h 24 min. The vendor fixed the cause and processed all queued data; metrics were showing in real time at resolution.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Delayed Metrics in Cloud Console - GCP us-east4
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After: major
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After: resolved
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After: 2026-09-12 23:21 UTC
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After: 2026-09-13 07:45 UTC
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After: We are investigating metrics delays in the console.
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After: We've identified and fixed the cause of the metrics delay. The queue is being processed and delayed metrics will be viewable when complete.
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After: Metrics queues are being processed and delayed data is starting to show again. We'll monitor to be sure everything catches up as expected.
Before: not present
After: The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Delayed Metrics in Cloud Console - GCP us-east4 (this change) Elastic Cloud reported a major metrics ingestion delay affecting the Cloud Console in GCP us-east4 from 2026-09-12 23:21 UTC to 2026-09-13 07:45 UTC, lasting 8 h 24 min. The vendor fixed the cause and processed all queued data; metrics were showing in real time at resolution. | Major incident |
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