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Elastic Cloud: Issue when creating Serverless projects in Azure eastus region
Elastic Cloud reported a major incident affecting new Serverless project initialization in Azure eastus, causing longer creation times due to an upstream Azure storage component issue. It started at 2026-08-20 12:48 UTC and lasted 3 h 34 min, resolving at 2026-08-20 16:22 UTC after Azure's storage issues were resolved and creation times returned to normal.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Elastic Cloud Serverless
Timeline of updates
- investigating
An issue affecting the creation of new Serverless projects in Azure's eastus region has been identified. Our team is actively investigating to determine the root cause. We will provide a follow-up status update within the next hour or as soon as the root cause is established, whichever occurs first.
- monitoring
We have determined that the issue stems from an upstream problem with Azure's storage component. Upon examination, the impact is limited strictly to new project initialization times, resulting in longer creation times for Serverless projects in the Azure eastus region. We will provide a further update once the issue has been resolved.
- resolved
Azure's storage component issues in the eastus region have been resolved. Consequently, Serverless project creation times have returned to normal and are functioning as expected.
Rewindex changes for this incident
- Major incident: Issue when creating Serverless projects in Azure eastus region 2026-08-20 12:48 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Elastic Cloud profile · Recent Elastic Cloud incidents · Markdown · JSON