Changes / Elastic Cloud / Issue when creating Serverless projects in Azure eastus region
Elastic Cloud: Major incident: Issue when creating Serverless projects in Azure eastus region
Summary
Elastic Cloud reported a major incident affecting new Serverless project initialization in Azure eastus, causing longer creation times due to an upstream Azure storage component issue. It started at 2026-08-20 12:48 UTC and lasted 3 h 34 min, resolving at 2026-08-20 16:22 UTC after Azure's storage issues were resolved and creation times returned to normal.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Issue when creating Serverless projects in Azure eastus region
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-20 12:48 UTC
Before: not present
After: 2026-08-20 16:22 UTC
Before: not present
After: Elastic Cloud Serverless
Before: not present
After: An issue affecting the creation of new Serverless projects in Azure's eastus region has been identified. Our team is actively investigating to determine the root cause.
We will provide a follow-up status update within the next hour or as soon as the root cause is established, whichever occurs first.
Before: not present
After: We have determined that the issue stems from an upstream problem with Azure's storage component. Upon examination, the impact is limited strictly to new project initialization times, resulting in longer creation times for Serverless projects in the Azure eastus region.
We will provide a further update once the issue has been resolved.
Before: not present
After: Azure's storage component issues in the eastus region have been resolved. Consequently, Serverless project creation times have returned to normal and are functioning as expected.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issue when creating Serverless projects in Azure eastus region (this change) Elastic Cloud reported a major incident affecting new Serverless project initialization in Azure eastus, causing longer creation times due to an upstream Azure storage component issue. It started at 2026-08-20 12:48 UTC and lasted 3 h 34 min, resolving at 2026-08-20 16:22 UTC after Azure's storage issues were resolved and creation times returned to normal. | Major incident |
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