Search

Companies / Elastic Cloud / incidents

Elastic Cloud: Temporarily unavailability of Serverless Projects Functionality

Impact: majorStatus: resolvedStarted Resolved (3.2 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Elastic Cloud reported a major outage affecting multiple Serverless projects, including AWS - N.Virginia (us-east-1) Elasticsearch Availability. Search, Ingest and EIS may have been unavailable from 08:00 UTC to 09:40 UTC on May 11. The incident started at 2026-05-11 08:00 UTC and was resolved at 2026-05-11 11:11 UTC, lasting 3 h 11 min; Elastic stated the root cause was resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AWS - N.Virginia (us-east-1) - Elasticsearch AvailabilityElasticsearch Availability

Timeline of updates

  1. monitoring

    We are aware of issues resulting in temporary unavailability across multiple Serverless projects. From 08:00 UTC to 09:40 UTC on May 11, Search, Ingest and EIS functionality may have been unavailable. The root cause of this issue has been identified and resolved - we are currently monitoring, and expect no further impact.

  2. resolved

    We have confirmed no further impact from this incident, and are now considering this issue resolved. Thank you for your patience.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Elastic Cloud profile · Recent Elastic Cloud incidents · Markdown · JSON