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Elastic Cloud: EIS elevated 5xx error rates for model google-gemini-embedding-001
Elastic Cloud reported a major Elastic Inference Service incident affecting .google-gemini-embedding-001, with elevated 5xx errors starting at 2026-04-20 06:37 UTC and lasting 4 h 4 min. Errors came from Google's provider API; the upstream incident was resolved and model access restored at 2026-04-20 10:41 UTC.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Elastic Inference ServiceGlobal services - Elastic Inference Service
Timeline of updates
- investigating
We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected: - .google-gemini-embedding-001 We're investigating and will update again in 2 hours or if there's a change in status.
- investigating
Errors are coming from the provider API (Google). The incident has been escalated to them, and we are still waiting for a response.
- resolved
An incident with an upstream service provider has been resolved, and access to the model is now restored.
Rewindex changes for this incident
- Major incident: EIS elevated 5xx error rates for model google-gemini-embedding-001 2026-04-20 06:37 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Elastic Cloud profile · Recent Elastic Cloud incidents · Markdown · JSON