Changes / Elastic Cloud / Delayed Serverless Metrics in Azure UAE North region

Elastic Cloud: Major incident: Delayed Serverless Metrics in Azure UAE North region

Summary

Elastic Cloud reported a major incident delaying Cloud UI metrics for Serverless projects in Azure UAE North, starting 2026-10-06 14:04 UTC and resolved at 2026-10-06 17:54 UTC (3 h 50 min). At resolution, delayed “Usage and performance” metrics were recovering and queued usage records were being processed; no data loss was expected.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Delayed Serverless Metrics in Azure UAE North region
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-06 14:04 UTC
AddedResolved time#5
Before: not present
After: 2026-10-06 17:54 UTC
AddedAffected components#6
Before: not present
After: Azure - Dubai (uaenorth) - Azure Infrastructure Health, Azure Infrastructure Health
AddedUpdateinvestigating#7
Before: not present
After: Customers with Serverless projects in the Azure UAE North region may see delays in metrics displayed in Cloud UI. The team is investigating the issue and we will post an update in 2 hours or sooner if necessary
AddedUpdateresolved#8
Before: not present
After: The issue affecting metric availability for Serverless projects in Azure UAE North has been resolved. Delayed “Usage and performance” metrics are now recovering, and queued usage records are being processed. No data loss is expected.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Delayed Serverless Metrics in Azure UAE North region (this change)
Elastic Cloud reported a major incident delaying Cloud UI metrics for Serverless projects in Azure UAE North, starting 2026-10-06 14:04 UTC and resolved at 2026-10-06 17:54 UTC (3 h 50 min). At resolution, delayed “Usage and performance” metrics were recovering and queued usage records were being processed; no data loss was expected.
Major incident

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