Elastic Cloud: Delayed Serverless Metrics in Azure UAE North region

Impact: majorStatus: resolvedStarted 2026-10-06 14:04 UTCResolved 2026-10-06 17:54 UTC (3.8 h)2 updatesSource: stspg.io

Summary

Elastic Cloud reported a major incident delaying Cloud UI metrics for Serverless projects in Azure UAE North, starting 2026-10-06 14:04 UTC and resolved at 2026-10-06 17:54 UTC (3 h 50 min). At resolution, delayed “Usage and performance” metrics were recovering and queued usage records were being processed; no data loss was expected.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Azure - Dubai (uaenorth) - Azure Infrastructure HealthAzure Infrastructure Health

Timeline of updates

investigating2026-10-06 14:04 UTC
Customers with Serverless projects in the Azure UAE North region may see delays in metrics displayed in Cloud UI. The team is investigating the issue and we will post an update in 2 hours or sooner if necessary
resolved2026-10-06 17:54 UTC
The issue affecting metric availability for Serverless projects in Azure UAE North has been resolved. Delayed “Usage and performance” metrics are now recovering, and queued usage records are being processed. No data loss is expected.

Rewindex changes for this incident

Major incident: Delayed Serverless Metrics in Azure UAE North region 2026-10-06 14:04 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Elastic Cloud profile · Recent Elastic Cloud incidents · Markdown · JSON