# Elastic Cloud: Delayed Serverless Metrics in Azure UAE North region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-06 14:04 UTC · Resolved: 2026-10-06 17:54 UTC · Duration: 3.8 h
- Updates: 2 · Affected components: Azure - Dubai (uaenorth) - Azure Infrastructure Health, Azure Infrastructure Health
- [Vendor status page: https://stspg.io/v2g8k8qtrd16](https://stspg.io/v2g8k8qtrd16)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Summary

Elastic Cloud reported a major incident delaying Cloud UI metrics for Serverless projects in Azure UAE North, starting 2026-10-06 14:04 UTC and resolved at 2026-10-06 17:54 UTC (3 h 50 min). At resolution, delayed “Usage and performance” metrics were recovering and queued usage records were being processed; no data loss was expected. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-06 14:04 UTC: Customers with Serverless projects in the Azure UAE North region may see delays in metrics displayed in Cloud UI. The team is investigating the issue and we will post an update in 2 hours or sooner if necessary
- **resolved** 2026-10-06 17:54 UTC: The issue affecting metric availability for Serverless projects in Azure UAE North has been resolved. Delayed “Usage and performance” metrics are now recovering, and queued usage records are being processed. No data loss is expected.

## Rewindex changes for this incident

- 2026-10-06 14:04 UTC: [Major incident: Delayed Serverless Metrics in Azure UAE North region](https://rewindex.com/change/ifc31270833b435.md)


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/cq8g788xgbrf · Markdown: https://rewindex.com/company/elastic-cloud/incidents/cq8g788xgbrf.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/cq8g788xgbrf · Generated 2026-10-18T12:22:19.234Z