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Elastic Cloud: Elevated Error Rates Affecting Managed OTLP

Timeline of updates

1. investigating2026-08-20 20:22 UTC

   We are currently investigating elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. Our team is actively investigating the root cause. We will provide an update within 30 minutes.

2. investigating2026-08-20 20:53 UTC

   We are continuing to investigate elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. We will provide an update within 1 hour.

3. identified2026-08-20 21:59 UTC

   We have identified the root cause of the elevated error rates affecting serverless managed OTLP. A mitigation has been applied and we are monitoring to confirm error rates return to baseline. Based on our investigation, customer workloads were not affected.

4. resolved2026-08-20 22:13 UTC

   This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Elastic Cloud profile · Recent Elastic Cloud incidents · Markdown · JSON