# Elastic Cloud: Elevated Error Rates Affecting Managed OTLP

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-20 20:22 UTC · Resolved: 2026-08-20 22:13 UTC · Duration: 1.9 h
- Updates: 4
- [Vendor status page: https://stspg.io/0bf0txxmghjs](https://stspg.io/0bf0txxmghjs)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)

## Timeline of updates

- **investigating** 2026-08-20 20:22 UTC: We are currently investigating elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. Our team is actively investigating the root cause. We will provide an update within 30 minutes.
- **investigating** 2026-08-20 20:53 UTC: We are continuing to investigate elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. We will provide an update within 1 hour.
- **identified** 2026-08-20 21:59 UTC: We have identified the root cause of the elevated error rates affecting serverless managed OTLP. A mitigation has been applied and we are monitoring to confirm error rates return to baseline. Based on our investigation, customer workloads were not affected.
- **resolved** 2026-08-20 22:13 UTC: This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.


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Canonical: https://rewindex.com/company/elastic-cloud/incidents/6dqm0bmznbf0 · Markdown: https://rewindex.com/company/elastic-cloud/incidents/6dqm0bmznbf0.md · JSON: https://rewindex.com/api/v1/companies/elastic-cloud/incidents/6dqm0bmznbf0 · Generated 2026-10-18T10:33:44.177Z