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Elastic Cloud: Serverless project creation delayed or failing

Impact: majorStatus: resolvedStarted Resolved (4.7 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Elastic Cloud reported a major outage delaying or failing Serverless project creation and settings changes through the Cloud UI or API; running projects continued operating normally. It started at 2026-08-13 03:57 UTC and was resolved at 2026-08-13 08:40 UTC, lasting 4 h 42 min. A fix was deployed by 06:04 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Elastic Cloud Serverless

Timeline of updates

  1. investigating

    We are investigating failures with Serverless project creation.

  2. investigating

    We're currently investigating an issue affecting Serverless project creation and modifications. You may experience delays or failures when creating new projects or updating existing project settings. What's affected: - Creating new Serverless projects - Modifying project settings in the Cloud UI or over the API What's not affected: - Running Serverless projects continue to operate normally - Existing project workloads are unimpacted We'll provide an update within 2 hours, or sooner if the situation changes.

  3. monitoring

    We've identified and resolved the issue affecting Serverless project creation and modifications. Our fix has been deployed, and all services are operating normally. Current status: - Creating and modifying Serverless projects is fully operational - All systems are performing as expected We're continuing to monitor closely for any recurrence.

  4. resolved

    We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Elastic Cloud profile · Recent Elastic Cloud incidents · Markdown · JSON