Changes / Elastic Cloud / Serverless project creation delayed or failing
Elastic Cloud: Major incident: Serverless project creation delayed or failing
Summary
Elastic Cloud reported a major outage delaying or failing Serverless project creation and settings changes through the Cloud UI or API; running projects continued operating normally. It started at 2026-08-13 03:57 UTC and was resolved at 2026-08-13 08:40 UTC, lasting 4 h 42 min. A fix was deployed by 06:04 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Serverless project creation delayed or failing
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-13 03:57 UTC
Before: not present
After: 2026-08-13 08:40 UTC
Before: not present
After: Elastic Cloud Serverless
Before: not present
After: We are investigating failures with Serverless project creation.
Before: not present
After: We're currently investigating an issue affecting Serverless project creation and modifications. You may experience delays or failures when creating new projects or updating existing project settings.
What's affected:
- Creating new Serverless projects
- Modifying project settings in the Cloud UI or over the API
What's not affected:
- Running Serverless projects continue to operate normally
- Existing project workloads are unimpacted
We'll provide an update within 2 hours, or sooner if the situation changes.
Before: not present
After: We've identified and resolved the issue affecting Serverless project creation and modifications. Our fix has been deployed, and all services are operating normally.
Current status:
- Creating and modifying Serverless projects is fully operational
- All systems are performing as expected
We're continuing to monitor closely for any recurrence.
Before: not present
After: We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Serverless project creation delayed or failing (this change) Elastic Cloud reported a major outage delaying or failing Serverless project creation and settings changes through the Cloud UI or API; running projects continued operating normally. It started at 2026-08-13 03:57 UTC and was resolved at 2026-08-13 08:40 UTC, lasting 4 h 42 min. A fix was deployed by 06:04 UTC; no cause was stated. | Major incident |
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