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ChangesElastic CloudDegraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)

Elastic Cloud: Major incident: Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)

Major incidentoutage (model (Jev), 52%)Changed Detected stspg.io (opens in new tab)
Summary

Elastic reported major degraded availability or connectivity for some Elastic Cloud Hosted and Serverless deployments in one GCP europe-west2 (London) availability zone, with possible regional monitoring/logging delays. The incident started at 2026-10-20 06:51 UTC (effects reported from approximately 06:15 UTC) and remained open when archived, open for 0 min at the last update.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Incident page: the full timeline of updates

Part of an outage event

Google Cloud europe-west2 outage, Oct 20, 2026 · 19 vendors, 19 incidents

Elastic Cloud’s incident blames Google Cloud as the cause. (hop 1, posted +43 min vs Google Cloud’s own post)

“…Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) The infrastructure incident at our cloud provider affecting availability zone europe-west2-b…”

See the cascade chart and every vendor →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

What changed

Struck in red is what Elastic Cloud removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-20 06:51 UTC
AddedUpdateinvestigating#5
Before: not present
After: We are investigating an issue affecting one availability zone in the GCP europe-west2 (London) region. Starting at approximately 06:15 UTC, some Elastic Cloud Hosted and Serverless deployments with capacity in this zone may experience degraded availability or connectivity. Monitoring and logging for deployments in the region may also be delayed. Deployments in other zones and regions are not affected. Our engineers are actively working on the issue, and we are in contact with our cloud provider.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayTuesday, October 20Tue, Oct 20

8 incident changes

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