Changes / Elastic Cloud / Degraded Performance: Cloud Provisioning Delays
Elastic Cloud: Major incident: Degraded Performance: Cloud Provisioning Delays
Summary
Elastic Cloud reported major provisioning delays affecting new deployments, scaling, and maintenance-related instance relocations due to an external container image provider’s slowness; existing running deployments were unaffected. It started at 2026-09-23 14:04 UTC and resolved at 2026-09-23 16:03 UTC, lasting 1 h 58 min. Customers could retry failed plan changes as mitigation.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
What changed
Before: not present
After: Degraded Performance: Cloud Provisioning Delays
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After: major
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After: resolved
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After: 2026-09-23 14:04 UTC
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After: 2026-09-23 16:03 UTC
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After: We are currently experiencing delays in provisioning new cloud resources due to slowness with an external container image provider. This may result in delays when creating new deployments, scaling existing ones, or relocating instances affected by infrastructure maintenance. As mitigation, you can try re-running failed plan changes.
Existing running deployments are not impacted. Our team is actively monitoring the situation and working to mitigate the issue.
We will provide an update in the next 12 hours.
Before: not present
After: This issue has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Degraded Performance: Cloud Provisioning Delays (this change) Elastic Cloud reported major provisioning delays affecting new deployments, scaling, and maintenance-related instance relocations due to an external container image provider’s slowness; existing running deployments were unaffected. It started at 2026-09-23 14:04 UTC and resolved at 2026-09-23 16:03 UTC, lasting 1 h 58 min. Customers could retry failed plan changes as mitigation. | Major incident |
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